HOW MUCH LONGER?!

I've never been this upset with someone on the phone!!!!

I just hate the fact that people make promises they can't keep! Well this is concerning my actual academic transcripts for my skills assessment for PR application purposes. Can't go for much details here - but the point is that I am hung in the middle of not being able to act on anything, not until my transcripts are out. This person has been promising me since 2 weeks ago (more than 2 weeks now) that I'd be able to collect them. The fact that I've been coming back and forth to the Institute to get them (coz I was told they were ready - apparently NOT!). If they were not ready how come I was told that they were ready to be collected?? With all my patience I had to put up with her (with all the reasons she could come up with). But it seemed to me that she thought I was too nice! Now she got to know that I'm through being patient!

Now I'm only left with 4 days to get all my documents done, certified and sent before I become unlawful to stay in Australia. I was supposed to do all these things 1 week ago. How dissapointing is that?!?

Been praying about this.. not sure why God allows me to be in this situation. Am I supposed to be more patient than I have already been? My time is running out.............

*Dissapointed Jenny*